Dubai continues to improve services for travelers needing special assistance. Most public places have disabled parking and elevators rather than just stairs, shopping centers have wheelchair access, and many international hotels offer guest rooms and other facilities for disabled travelers. These include City Centre Hotel, Crowne Plaza Dubai, Hilton International Dubai, Hyatt Regency Dubai, Jebel Ali Hotel & Golf Resort, Jumeirah Beach Hotel, JW Marriott Hotel, Metropolitan Palace Hotel, Oasis Beach Hotel, Jumeirah Beach Hotel, and the Ritz-Carlton Dubai, among others.
The Dubai International Airport has dedicated desks between rows A and B in the Departures hall for passengers with special needs. Electric carts are available to shuttle passengers to and from the Sheikh Rashid Departures concourse, where there are special lounges for disabled travelers near gates 9 and 22. There’s a dedicated lounge for disabled travelers in the Arrivals hall, and the Dubai International Airport Hotel has guest rooms for disabled passengers, as well. Dubai Taxi Corporation (tel. 04-264-1111; http://dtc.dubai.ae) has a couple of specially designed vans with lifts for visitors needing assistance, including with wheelchairs, and the service can be ordered in advance. For more information about wheelchair-accessible locations and other services for travelers with special needs, visit the “Simply Accessible” section of www.dubaitourism.co.ae.